| 5 | | Also see |
| 6 | | |
| 7 | | [http://clover.pas.rochester.edu/trac/astrobear/query?status=new&status=reopened&type=help_request&type=defect&col=id&col=summary&col=status&col=type&col=owner&col=priority&col=component&col=changetime&col=reporter&order=priority Help requests or defects waiting to be assigned or accepted] |
| 8 | | |
| 9 | | As well as weekly reports of ticket activity/inactivity |
| 10 | | |
| 11 | | ||05/12/11 - 05/19/11 || [http://clover.pas.rochester.edu/trac/astrobear/query?changetime=5%2F12%2F11..5%2F20%2F11&col=id&col=summary&col=type&col=status&col=priority&col=owner&col=reporter&col=component&col=changetime&order=priority Ticket Activity ] || [http://clover.pas.rochester.edu/trac/astrobear/query?changetime=1%2F1%2F09..5%2F13%2F11&priority=normal+%28Priority+3%29&priority=high+%28Priority+2%29&priority=critical+%28Priority+1%29&status=accepted&status=assigned&status=new&status=reopened&type=help_request&type=defect&col=id&col=summary&col=changetime&col=priority&col=status&col=type&col=owner&col=component&col=reporter&order=priority Open Tickets not addressed*] |
| 12 | | ||05/05/11 - 05/12/11 || [http://clover.pas.rochester.edu/trac/astrobear/query?changetime=5%2F5%2F11..5%2F13%2F11&col=id&col=summary&col=type&col=status&col=priority&col=owner&col=reporter&col=component&col=changetime&order=priority Ticket Activity ] || [http://clover.pas.rochester.edu/trac/astrobear/query?changetime=1%2F1%2F09..5%2F6%2F11&priority=normal+%28Priority+3%29&priority=high+%28Priority+2%29&priority=critical+%28Priority+1%29&status=accepted&status=assigned&status=new&status=reopened&type=help_request&type=defect&col=id&col=summary&col=changetime&col=priority&col=status&col=type&col=owner&col=component&col=reporter&order=priority Open Tickets not addressed*] |
| 13 | | |
| 14 | | *Only lists defects or help requests of normal, high, or critical priority |
| 15 | | |
| 16 | | '''''Terminology''''' |
| 17 | | |
| 18 | | Priority levels: |
| 19 | | |
| 20 | | 1. Major AstroBEAR bug that stalls multiple projects. |
| 21 | | |
| 22 | | 2. Major AstroBEAR bug that stalls one project. Minor AstroBEAR bug that severely hinders multiple projects and has no workaround. |
| 23 | | |
| 24 | | 3. Minor AstroBEAR bug hindering or inconveniencing one or more projects, for which a workaround exists. |
| 25 | | |
| 26 | | 4. Module bug that hinders or stalls one or more projects. |
| 27 | | |
| 28 | | [[TicketChart(type = pie, factor=priority, query=status=!"closed"&type="defect"|"help_request", height=600, width=600, title = Open defects / help requests by priority )]] |
| 29 | | [[TicketChart(type = pie, factor=reporter, query=status=!"closed"&type="defect"|"help_request", height=600, width=600, title = Open defects / help requests by reporter )]] |
| 30 | | [[TicketChart(type = pie, factor = owner, query=status=!"closed"&type="defect"|"help_request",priority="normal (Priority 3)"|"high (Priority 2)"|"critical (Priority 1)", height=600, width=600, title = Open defects / help requests by owner (includes normal, high, and critical priority))]] |
| 31 | | [[TicketChart(type = pie, factor = type, query=status=!"closed", height=600, width=600, title = Open tickets by type)]] |
| | 5 | For information on bugs and development projects consult the [http://bearclaw.pas.rochester.edu/trac/astrobear/report ticketing system]. |